Payments Docs
Error codes

Errors / This phone is disabled in the panel

This phone is disabled in the panel

Code
device_disabled
HTTP status
403
Where you see it
An error answer (application/problem+json)

How to fix it

Tip

SMS relay app only: enable the phone again in the panel; the app starts sending by itself.

What the answer looks like

Every error is application/problem+json (RFC 9457). Read the code, not the title or detail text, which may change. Keep the request_id when you contact support.

Error 403 (JSON)
{
  "type": "https://docs.no1paytest.com/errors/device_disabled",
  "status": 403,
  "code": "device_disabled",
  "title": "This phone is disabled in the panel",
  "detail": "This phone is disabled in the panel.",
  "request_id": "req_01k6c0z7x4m2p9q8r5s3t1v0w2"
}

Learn more