Payments Docs
Error codes

Errors / Internal error

Internal error

Code
internal_error
HTTP status
500
Where you see it
An error answer (application/problem+json)

How to fix it

Tip

Retry later. If it keeps happening, contact support with the request_id.

What the answer looks like

Every error is application/problem+json (RFC 9457). Read the code, not the title or detail text, which may change. Keep the request_id when you contact support.

Error 500 (JSON)
{
  "type": "https://docs.no1paytest.com/errors/internal_error",
  "status": 500,
  "code": "internal_error",
  "title": "Internal error",
  "detail": "Internal error",
  "request_id": "req_01k6c0z7x4m2p9q8r5s3t1v0w2"
}

Learn more