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Error codes

Errors / The withdrawal is not open

The withdrawal is not open

Code
withdrawal_not_open
HTTP status
409
Where you see it
An error answer (application/problem+json)

How to fix it

Tip

The withdrawal already ended (paid, failed or cancelled) and cannot change any more, or it is on hold in your panel (release the hold first). Get it with GET /v1/withdrawals/{id} to see its status.

What the answer looks like

Every error is application/problem+json (RFC 9457). Read the code, not the title or detail text, which may change. Keep the request_id when you contact support. The detail says which case it is; there are 2:

The test withdrawal already ended (here it was paid).

Error 409 (JSON)
{
  "type": "https://docs.no1paytest.com/errors/withdrawal_not_open",
  "status": 409,
  "code": "withdrawal_not_open",
  "title": "The withdrawal is not open",
  "detail": "The withdrawal is paid; it cannot change any more.",
  "request_id": "req_01k6c0z7x4m2p9q8r5s3t1v0w2"
}

The test withdrawal is on hold in your panel.

Error 409 (JSON)
{
  "type": "https://docs.no1paytest.com/errors/withdrawal_not_open",
  "status": 409,
  "code": "withdrawal_not_open",
  "title": "The withdrawal is not open",
  "detail": "The withdrawal is on hold in your panel; release the hold first.",
  "request_id": "req_01k6c0z7x4m2p9q8r5s3t1v0w2"
}

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